3
Frans Nel -
3 years ago
Room for improvement: Poor telephone communication skills while making booking.
The upstairs room 8 was very hot and the aircon was not working properly. The shower is a mess with loose shower head fitting and pipe stretched over the bath tub, it also floods the bathroom.
Bottled water in rooms gets billed not complimentary.
After contacting reception regarding the aircon he arrived with a T-shirt full of holes not very presentable. I was moves to another room where the aircon cooled but it was noisy, the bathroom smelled it's not very well ventilated and toilet seat was complete loose not attached to hinges.
Management and staff are friendly, breakfast was good.
Wi-Fi and TV remotes worked without any hiccups.
With a little bit of tlc and effort this place can be good even great.
Location is great and it's close to restaurants