4
Stuart Smith -
2 years ago
First off, this is a great fuel station! The service is friendly and super efficient. Which is why my family and I all fill up at Total Newlands. And we have done this for many years. I do have a gripe though. Some of your customers are incredibly inconsiderate. As an example, this morning I stopped behind one customer who was just completing his transaction. All the pumps were occupied. This customer paid, locked his car and went to the shop. Leaving his car parked at the pump. And he saw me waiting for him to finish but ignored me after I asked him to move his car to the open parking space. This is not the first time this has happened. I think you are in danger of losing clients who are tired of waiting for customers who are in the shop while leaving their cars at the pump, after they’ve filled up. Please do something about this.