Gym Company - Roodepoort

1 Antoinette Tobias - 4 months ago

Every month I have the same fight. They don't debit the account and give me hell with the outstanding balance. Get the usual sms, Pay or be listed BS. as if I am the one at fault....then their accounts department said I was to fill in a form to indicate how much they should debit....Uhm...check the contract? I will never recommend this gym to anyone. The sales person also lied saying that I could cancel at anytime during the promotion time when I signed up and only to find out two weeks after signing, you can only cancel in the first week cooling period. I do suggest to keep all communications in writing with the gym as it seems every wrong they do, its your fault.

1 Rieyaad Davids - 2 months ago

This has been the worst gym experience....3 yrs of dealing with incompetent accounts department, bad service, no aircons u0026 no generators. The manager Wynand excuse is always the mall management does not want to install aircons u0026 they wont allow generators but yet all other shops operate with generators. So when we have loadshedding the gym is basically closed. Just when i tawt my 3yr nightmare has come to an end they eventually tell me i shudve informed them a mnth in advance that i want contract to end. So after filling out form u0026 sending it back to them they didnt even acknowledge that they received form but are nw demanding paymnt which is rising every month...They do not even deserve one star tbh..They are breaking all Consumer Act regulations u0026 ripping already cash strapped SAfricans off...Stay away from Gym Company Flora Center!

1 carlos vermeulen - 5 months ago

The sales consultansts were practically trained to scam people, they never talk of the cool off period such that one can cancel the membership if no longer interested, when an individual tries to cancel the membership after this so called cool off period a cancelation fee is highly demanded, in conclusion, even if one does not use the facilities they still continue with their debit orders and they don't do a mistake about it. Unfortunately i can't do the review without giving a 1 star rating, they don't deserve even a single one. Poor service in general.

1 Katelynn Strydom - 2 months ago

Flora center gym company is absolutely pathetic! 1) The employees hardly self understand the contract, when I took one out the beginning of the year we asked the guy questions and he hardly understood what we were saying and spoke in circles. We asked which banking details we should put on , mine or my mothers and he said mine and we said that I'm still a student and he said it is fine. A week later we received phone calls saying that this banking account cannot be used as I'm a student. We then fixed it and added the new banking details and at the end of the month they tried pulling off BOTH ACCOUNTS! 2) My mom spoke to the accounts women regarding this issue and she was so rude, the staff working there is absolutely rude in the office and the ones working in the gym! 3) There is a lack of equipment and when people spend more than half an hour on equipment while many people are waiting for their turn they continue taking photos and sitting on their phones on the equipment, when one complains to the staff they just laugh. 4) Some days the gym remains open during loadshedding and somedays when you walk in there like today they say we cant go in because it is loadshedding. (probably because its Friday and they want to leave early). They are so inaccurate with their times and never answer their phones. I AM PAYING FOR A GYM CONTRACT BUT CAN HARDLY GYM NOW DUE TO THE EXCUSE OF POWER FAILURES AND LOADSHEDDING. 5) The room downstairs with all the heavy machinery is disgusting! there is no ventilators downstairs a person walks down their and it smells like SWEAT!!!!!!!! this is so unhygienic especially at times like this! I WOULD NOT RECOMMEND THIS GYM TO ANYONE!!!!!!!!!

1 Debby le Roux - 3 months ago

Never never join gym company. Flora centre gym company is very bad.
They will take more amount of money of your account and then have long stories.
When you cansel the contract they also have a lot of stories and charge you even more.
The staff does not know how to work with payments.
The manager Waynand is even worse and assault klients over the phone.
Do not waste your time or money at gym company

1 Jeremy Cohen - 5 months ago

By Far the worst Gym I've dealt with in 20 years.. I've Cancelled this Membership twice and paid up all arrears twice and they keep sending me bills and notices to pay new arrears . I haven't been to this Gym once since 2019 yet was still paying a debit order . Now that their debit order is not going through , their own fault , they keep sending me letter of arrears after I've cancelled this membership. My wife took out a membership here at the same time and hers has been cancelled for over a year yet they expect me to jump through loops over and over again. What should we do next . Go to court about it.. I will not pay them another cent. They can blacklist me for all I care. I hate dealing with scam companies like this . So unethical and disgusting

1 Keenan Cockrell - 3 months ago

I HATED THIS GYM the only reason I went to it was because it was the nearest gym, honestly the service, the equipment all of it is due for a HUGE change you have to pay thousands of rands to cancel your membership, you don't get any service the personal trainers don't help people who don't know what they doing leading to injury, go somewhere else!!!! Very disappointing and very out dated.