Kennis Caravans & Motorhomes

1 Jolinda Fourie - 5 months ago

Absolutely pathetic service!!!!
After numerous emails and phone calls only delivering empty promises!!!

We bought a camper and they needed the money to reflect before they deliver the camper.
WE THEN SEND THE OTHER CAMPER TO GET SOLD.
AFTER MORE THAN 3 MONTH NO MONEY YET!
The New Owners was already driving this second hand camper since 04/02/2022 but on 03/05/2022 the money has still not being paid.

4 Chris Tobler - 6 months ago

Went into the front desk and asked if they had radiator seed screens. Gentleman at the desk took me right over to them. Everywhere else just gave me a blank look. Good service.

5 Madeleine Strydom - 8 months ago

We had the privilege and pleasure to buy our 1st Caravan from Kennis Caravans. The service given during our purchase process was excellent. I would like to express my gratitude to your Sales Person Gwen Bienedell. She made our experience personal and very special. She gave advice and went through all the purchase details with so much attention.

4 Johan Van Huyssteen - 5 months ago

Good service and helpfully. (Update comment) I am not sure if I can say this anymore. New update. I was contacted and everything has been sorted. Thanks to Louis and Carol.

1 Karel Vermeulen - 5 months ago

Can we score -20????

This place is not just a joke, its pathetic. Purchased a used Discoverer 6, upon delivery the enjin management light was on, body repairs that were supposed to be done were poorly repaired. They advised to take delivery and take it in for a quote, which we did. Received the quote, with a HUGE defect list, and send it to Kennis. The list ranged from, Turbo replacement to break pads to door rubbers. They asked for a second opinion, which we got and submitted another quote..now they handed the matter over to their lawyers!

VERY excited to see their next approach!

Please do not support this business! No ethical values or sense of customer service!

18 jan 2022: haha...and the list goes on....roadworthy failed - engin number does not correspond. Not sure how they got it passed the first time. No urge from them to sort this out.

31 Jan 2022: After numerous mails, still no joy.

11 May 2022: Referred the matter to the Ombudsman. To date, Kennis has still not resolved the issue. Monthly premium active but cannot use vehicle. SHOCKING!!!! PLEASE DO NOT SUPPORT THIS COMPANY!!!

5 Pierre Strydom - 8 months ago

Awesome place Gwen you are a star! You sold us our first caravan and we love it! She is well trained and know her caravans. She walked the exstra mile to get happy customers

5 Gerhardt Meyer - 3 months ago

All sales people very knowledgeable, helpful and friendly.