Toys R Us Clearwater Mall

1 Palesa Moletsane - 9 months ago

Had a very bad experience at Toys R us Clearwater mall as there was a misunderstanding with regards to the pricing of purity pouches. The cashier was very rude and when I asked to see the manager he said that he was busy, but was also at the tills. I waited 15 minutes for him to assist me and when he eventually came he told me to wait as he still needs to phone another manager and i had to wait another 20 minutes with him arguing what was written on the till advert

. I even took a photo of the shelves

5 Zimo - 5 months ago

The gentleman that helped me yesterday really went the extra mile to help me find what I was looking for
Thanks for the great service

2 Matseleng Metswamere - a year ago

Can a half ama st tos

4 Shereen Bothma - a year ago

Not too happy about the exchange policy on an item purchased two weeks ago.

have sent an email to customer care - Got a response and I can go exchange the item, THANK YOU!

4 Y Patel - 2 years ago

It was nice. they try to do their best in helping their customers

1 Ashleigh Muller - a year ago

Horrendous customer service! Argumentative manager that was completely unhelpful with an exchange even though I had the slip proving that I bought the toy at Toys RUs in its original box within 30 days. Horrendous experience!!!!!!

5 Katlego Mokale - 2 years ago

Great store with decent quality goods and services