McDonald's Douglas Road Drive-Thru

2 Ross Davidson - a day ago

Delivery-focused. Gets orders right maybe 30% of the time. Seldom has chips, ice cream or coke in stock for some strange reason. Cancels orders when they don't have something in stock instead of simply removing it from the order on Uber Eats. Often delivers orders without items as they expect you to ask for a refund to get your money back. Treats drivers poorly by making them wait despite the order not being ready. Just bad in every regard.

5 Dhruvti Madhav - a week ago

The stuff at this McDonald's are amazing. I requested crispy and hot fries and that is exactly what they provided!..the stuff members are super kind and friendly. I wish I got the name of the person who served us but I didn't catch it....however she was super amazing

1 Karishma Kim - a month ago

Horrible experience. Staff are rude and unfriendly. They missed our order and then threw the burgers into boxes after we showed them the receipt. Won't waste our time with this branch again.

2 Lwazi Norman Ngubane - 3 days ago

Having been in this place more than once, drive through service not pleasing. Always slow.

1 Claire Sutherland - 10 months ago

So upset. We received half filled chips and the burger had no sauce. I reached out online and McDonald's is clearly not interested and tells me to take it up with Mr D (as that's where we ordered from). But this has nothing to do with Mr D... the Mr d guys can't open the packet to check that the McDonald's staff have done their job properly. But clearly McDonald's doesn't care.

1 Refilwe Nkwanyana - a year ago

We received our food over an hour late! We told the delivery guy that our food was missing and he didn't bother to give us suggestions on what to do!! We've been trying to call them more than 10 times and they keep dropping the calls!! Their service lacks communication and what an unpleasant experience!! Would not recommend anyone to order from them! Unbelievable and shocking service! They did not bring the Big mac, and the foldover was empty put together like they did not care. The did not even give the toy for the happy meal. Bad service and they do not even consider that you have actually paid for the food.

2 Floris Binneman - 5 months ago

Most McDonald's are all the same, but this specific one takes the cake for lack of planning.. One weekend zero water available (and that means zero coffee available), the next weekend they run out of hashbrowns at 9:30 in the morning... Something seriously wrong with the management of this place. Other than that the service is standard, shop is fairly clean.. nothing more to say