The Grill Room

5 Ipeleng Tshukudu - 2 weeks ago

The the staff were so friendly, and definitely so accommodating to my vegan dietary requirements.

The ambience in this restaurant is amazing. You really feel like royalty. The food had good presentation the taste is quite good.

Pricing wise, it’s quite reasonable. You get what you pay for truly! Really happy.

2 Errol M - 6 months ago

5 stars for the ambiance and the extremely understanding , polite manageress, and waitress who served us. Totally disappointed with the quality of food being the signature restaurant at the Palace in Sun City. We returned 3 of our mains, i must emphasize that we were not charged for it.
Poor quality of ingredients and prep not in keeping with fine dining. Our starters were totally underwhelming as well.Pity, our expectations of a great dining experience were dashed and memorable for all the wrong reasons.

4 Courtney Buie - 2 weeks ago

I came here on two separate occasions for dinner and the ambiance was very nice. They were a bit slower so I did get decent service - there were some quirks but nothing that was make or break. The first time around we started with some Prosecco and had the Caesar Salad and the Avocado Ritz which was interesting. I was confused as to why they had put the seasonings on the side, I had never seen that before. The prawns were good but I was just overall confused by the dish.
We then had the Pork Belly with sides of Creamed Spinach and Grilled Garden Vegetables. The Pork Belly was the star of the show - it had a wonderful crispy skin and was wonderfully paired with the corn salsa - it was the best thing we had that night. The grilled vegetables and the potatoes that came with the pork belly were well cooked but the spinach sadly did not taste good. The creamed spinach was basically bitter because it simply had no flavor. We then had the Dolce de Leche Crème Brûlée and it was a great ending to our meal. The Dolce Brûlée was a thick crust and had such a wonderful flavor and the Crème paired nicely with the candied cashews - it was one of the best Crème Brûlées I've ever had.
The second time around we had the Cauliflower and Truffle Soup to start and that was one of the best appetizers/soup I had had at any restaurant on the resort. I was expecting the truffles to overpower the cauliflower but it was such a well-balanced combo. We then shared the Surf and Turf which included the sirloin steak, prawns, and chips and it tasted pretty good. I thought the sirloin looked a tad rarer than I was expecting when I cut into it but it ended up coming out just right. The prawns tasted good as well, not too dry like they sometimes can be and well seasoned.
On both occasions there were some aspects of the service and our meal that of course could be improved but all in all, I enjoyed myself both times.

1 Rapelo Rathete - 11 months ago

Worst experience myself and my family had.
1st we had to wait for 30minutes to get our seats, even when we made reservations way earlier.

Than we ordered our food and drinks at the same time but still we had to wait an hour even though the restaurant was empty than we got our food but food was burned on the the steaks,

When it came to paying we got charged food we didn’t eat nor drinks we didn’t drink..

Very disappointed in the service and quality of the food. The grill room is definitely letting the Palace down.

Not pleased at all..????????

4 Pink M - 7 months ago

A fancy dinning resturant, perfect for date night. Food was good, but the staff (wait/waitress) not so friendly.
The palace is a beautiful hotel!

4 Luvenia Naidoo - 10 months ago

Great food. Good prices. We enjoyed everything that was served to us. Service was excellent and we were able to get a private room which was perfect with our kids

1 Aquias Spies - a year ago

Pictured here is my antipasto platter. I hadn't touched it, this is it! Firstly, this is a pathetic salad with ingredients missing. My friend ordered the Caesar salad and there were no croutons, no parmesan shavings. We enquired as to the missing ingredients and they sent the chef up to explain herself, she said the ingredients were out of stock but while she was talking to us these items arrived at the table. I felt bad for her, but also think waiters should undergo training to identify if there are things missing from the dish. Their meals aren't cheap and this IS the palace after all! You expect a level of service and quality that was evidently not there. Drinks took forever to arrive. What a joke! Rather go to the Steers.