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Emelia govender -
9 months ago
One star⭐️
At Ala Turkish we waited for more than 20 mins before a menu was given and they were not busy when we entered and was seated at our choice of table. The waiter that finally arrived did not explain dishes or types of bread correctly and I was so disappointed with the Turkish Delight Frappe (at R60 )as it was chocolate flavoured(which I do not like) and only had bits of Turkish delight on top, I had to confirm twice with Waiter that this was really a Turkish delight frappe, as it tasted only of chocolate which I do not like…nothing was done and I swopped it with my daughter for her pineapple juice was very weak.
We asked for a glass of water and was refused stating that the water was unhealthy and we must order bottled water which they only had small bottles and not the 1 litre.
My son is vegetarian so there was limited choices but he chose the SamSum Pide which arrived burnt on top, the lamb shank was enjoyed by my daughter, the mixed grill platter was brought out with flames which looked very nice but the platter itself had more onion and cabbage to fill it out and the meat wasn’t as flavorful. The prices are not cheap and you are automatically charged 10% so one would expect better service and not at every chance to be ripped off. The waiter didn’t even bother to bring me change for my bill and we wanted to buy a box of Turkish delight at the front desk and there was no one to assist so we just left very annoyed.
Been to another Turkish restaurant at the Vu0026A waterfront and compared to that the service was 10x better at that restaurant and we was given complimentary flatbread and a glass of water without side remarks of the water being unhealthy.