1 Smital Rambhai - 7 months ago
Don't ever come do sit down at this branch.They priortise take away pizza over patrons.Been here since 6pm and pizza came ice cold after 1 hour.The waiters excuse for the pizza being cold was that it gets cold when you cut it( come on guys really please come with a decent excuse). It is now 7.30pm only receive 3 pizzas of 10. 1.5 hrs and they could only make 3 pizzas. Asked a number of times for them to switch on the lights.Eventually my brother went and asked where to switch on the lights. The picture attached is brighter only because of the camera.my brother had to actually help the waiter serve pizzas to the family.Dont know where the embarrassment starts and ends for this branch. He had to follow up 7 times to check up on orders.
I had to leave with my kids by 7.30pm due to school tomorrow and luckily I had told waiter to bring kids pizza first so they wouldn't go hungry.I managed to only eat half my pizza as my kids wanted to go home as they were tired of waiting. UNFORTUNATELY I had to leave 7 of my family members at the restaurant with none of them having received their pizzas.My brother informed me that there was no avo on the pizzas and charged for it and charged for an extra glass of wine.When he confronted them they said they were going to change the bill and mistakenly sent the wrong bill.Quite embarrasing whoever the owner is.My brother also asked the manager for her name but she refused to give it.
THE RESTAURANT ONLY HAD TWO OTHER TABLES WITH 4 PEOPLE EACH as a side note.Its not like the restaurant is massive and was fully booked.
One has to question whether our service was poor because of the color of our skin because the other two tables had no issues.
If I could give a minus 5 rating I would but it's not an option here