4
Kazi Kawa -
a month ago
Went there with my parter. There were just enough ppl for all the seating available when we arrived. We bought our drinks and stood at the bar where we were served immediately and our drinks were out in a jiffy. I wanted flavor for my Vuse so we asked the bartender to kindly keep our drinks for us while we hop out to the Engen garage next door. When we returned at a bouncer kindly offered us a table that had just become available so we no longer had to stand at the bar. The bounce pulled out a chair for me while my partner went to fetch our drinks from the bar. At just the right time a waiter came to check if we wanted to order another round, which we did and we also ordered a small instant coal hubbly for R200!!!! Shocking!!! I couldn't believe how the price had skyrocketed! And it didn't even come with shooters anymore. Even more shocking than that though is that the price of a coconut coal shisha pipe is R500!!!!! I was just like, nahhh it's cool. I'll have a small, pretty well-made, instant coal hubbly for R200 and we'll smoke our own shisha when we get back home and save R300. Anyway, the waiter was courteous, the drinks came quickly, other staff helped clear our table as needed so the service was really great! The music was alright, the ladies toilets was full of shreds of toilet paper although the cleaner was just sit right there. I think he was the cleaner anyway. If he was, maybe he has to wait for a moment when it's completely clear if guests to go in and clean it? And 2., if he was the cleaner why is he a male? And if he wasn't, why was he sitting there with his tip basket and toilet rolls and cleaning equipment? ???? Anyway, the Cubana experience I had tells me that they know how to give great service when the place is not packed! The hubbly price is ridiculous! Also, I hate the way last rounds is called 5 minutes before he lights are put back on and you're being asked to leave. I'm glad, I hadn't opted for a last round at the time as I would have been rather annoyed at being expected to either 1. Leave my drink barely drank, 5mins later when the bouncer started asking everyone to leave. 2. Down it and leave as requested. Or 3. Tolerate being asked to leave more than once while trying to finish my drink as quickly (or slowly) as possible. Overall, a positive experience. The kindness, attentiveness, and friendliness of the bouncer, who bid us goodnight when we left made my night! ???? ???? ???? ???? ???? for him and the rest of the staff we interacted with!