5
Elaine Jackson -
a year ago
A few years back, I bought some earrings from Mark Solomon Jewellers. I live in Australia and after a few years, somehow I lost one of the earrings. I contacted Mark Solomon to see if we could replace and the happy answer was yes. A designer was allocated and worked with me to do some refinement to the design . The earring were made and then courier from Cape Town to Melbourne and I can say they have arrived safely but more importantly, the earrings have exceeded all my expectations. Every part of the process is all focused on customer service, as was the first face to face experience. Whether face to face or working remotely, Mark Solomon Jewellers are consistent in their approach and that is customer service to exceed expectations, matched with outstanding jewellery. Simply the best!