5
Helga de Vasconcelos Sarria -
2 months ago
1. Staff very friendly, helpful and Welcoming (Louise from reception, Mpumi from room service/ bar, and the deaf man who helped me with aircon issues and parking (dont have his name) friendly helpful competence staff make a big difference)
2. Great functionality and location: Close to everything , and room had everything I needed. Initially I thought it was a bit poky/ hotel ish (I had room 416 without a view), the longer I stayed, the more I enjoyed, little things that made a difference
A) I had 2 fresh big towels and 2 hand towels every day which I used every day (I battle at other places with small / little towels)
B) loved hairdryer in bathroom and big mirror in bathroom
C) During all the loadshedding hotel gave me a very good emergency light
D) the shower had a hand shower which I used every morning to wash my hair (most hotels dont have this)
E) Shower has a handle which helps with balancing
F) Cubboards have proper solid hangers which are not attached to the rail like other places
G) Under ground parking is great
H) Good value for money
3 Food and beverages
Has everything you need, and has room service , decent food , decent price.
I was most impressed during loadshedding where i managed to have fried calamari and chips which were great.
Decent drinks selection
4. Comments for improvement , nothing major would just suggest a thicker duvet in winter (was a bit thin) or nice big heavy blankets on top of Duvet.