Incredible Connection Hermanus Mall

5 Imran Khan - a month ago

I was really impressed with their service. The salesman was knowledgeable, was able to advise me on the headphones I wanted and he even checked on stock availability for me. All of this happened, even though they had loadshedding in the area. Keep it up!

1 Sieg Schulz - 3 months ago

after calling three times , they eventually answered . I inquired about a locking device for a laptop and they did have one ,
After asking how does that one work the lady just answered "i dont know " no offer to help by asking someone or can i phone back , just no i dont know .
Just wonder why people with no knowledge of their products works there .Will rather buy elsewhere

1 Stav Lawrence - 2 months ago

I should have read the reviews

They asked about the back up but returned the laptop empty without the back up.

Queue management was ridiculous.

Problem not solved but many others popped up preventing the laptop being useable.

1 Johann Barnard - 4 months ago

Incredible - yes, bad service. Connection - not with customer. while I was explaining to a staff member what I wanted he was glued to his computer with little/no attention to my needs I was explaining to him. Don't bother to reply that covers everything.

3 Roland Butler - 4 months ago

Need to stock goods that are being advertise and available at other branches in the Helderberg. Some sales people needs product and customer training. Prices should be compatible.

5 Perto Twigge - 4 months ago

I love Incredible Connection Hermanus staff a lot got brilliant service from Andri and Nerina. I would recommend any person to shop at this store to receive the same service I got

1 anton terblanche - 5 months ago

What a disappointing experience.Wanted to purchase a Microsoft 365 family package.Firstly there was no one on the floor to assist.When I eventually found someone to assist they could not scan this product .They tried several packages.I eventually left with nothing and will not return to this shop.The manageres was of no help at all.