Arbour Café & Courtyard

1 Rishaladza Makumbani - 2 months ago

My girls and I were looking forward to a mimosa breakfast at Arbour Cafe, which we never ended up having to due to the unprofessional service we experienced.

I called the previous day to make a booking for 6 people, specifically requesting a table outside in the courtyard.

Unfortunately, two of our friends couldn’t make it so the 4 of us went to brunch. On arrival, we asked for a 4-seater instead and the manager caused an extreme fuss, not giving me a chance to talk and speaking sooo loudly in front of the guests. I didn’t quite understand this attitude because they take walk ins for tables below 6.

They then proceeded to seat walk in guests at the table we had requested and seated us inside the restaurant, a spot we had specifically not wanted.

We are then given the wrong menu, which we noted upfront to the waiter. After a 15 minute wait for our menus, I got up to raise this with the waiter. He then brings us one menu for a table of 4, we aren’t happy with this so we just ask for a food recommendation. We are then met with such hostility. For a restaurant that was so hard on us for changing our number, I expected better.

My friends and I then decided to leave and go have brunch elsewhere, because why would we still pay after such poor service from the waiter and the manager?

A very disappointing experience indeed!

5 Ronnie Geselowitz - a month ago

Delightful atmosphere, dog friendly, interesting menu and scrumptious dishes. The service is faultless up to and including serving our Rottweiler with grilled livers!

4 The Food Musketeer - 4 years ago

Attended a friends birthday here. Quaint little spot with a gorgeous outside area. Didn't get to try the menu but the Chocolate Brownies and the mini Prego rolls were delicious. The starter bruschetta were dry and bland sadly.

Definitely wabt to go back for another meal.

5 Jeff Siepman - 5 years ago

From the outside, Arbour Café looks small and intimate but once you venture past a few tables and the open kitchen, the restaurant extends onto a quaint plant draped courtyard filled with the calming sound of running water from a grand water feature.

From the instant you arrive to the moment you leave the cheerful and friendly staff are ready and eager to help at a moments notice.

The menu caters to a wide range of tastes and appetites with dishes ranging from a fresh buttery croissant or a light gluten free galette stuffed with creamy wild mushrooms to the ‘magnifique‘ crispy duck confit with 5 spice cherry sauce. They have a fairly concise wine list (bubbly included), a few local craft beers and ciders as well as a selection of light refreshing cocktails.

The food and service was outstanding and the team at Arbour Café are always willing to go the extra mile to make you feel special which makes it the perfect spot for special occasions.

5 CJ A - 4 months ago

Enjoyed my first visit. Only issuebit isn't very baby friendly but overall enjoyed experience. Food was delicious and mimosas slapped yum!

5 James Nel - 2 months ago

A real hidden gym in Birdhaven! Great atmosphere and the food is excellent! Always friendly and polite service! Highly recommended!

5 Bradley Nakan - 8 months ago

Great location, good outdoor vibe, great variety of food and very friendly staff.