Dis-Chem Pharmacy Verdi Shopping Centre - Randburg

5 nompilo mncube - a week ago

Good day

Would like to applaud Ryan Harford for great service at self medication department he help today with self medication even went beyond to enquire about the mediation that i already collected from dispensary where i was assisted by Keketso whom was not friendly did not even ask if the doctor script i gave it to him will i use medical iad to pay for or cash , i noticed he was not in the mood so was cared to ask told myself will pay cash , but thank you Ryan who assisted me even with that medication it was paid from medical aid ....BIG UP RYAN KEEP UP THE GOOD

5 Eric Silinda - 5 months ago

Staff always ask if you need their help to find things. I go there every month, and I was surprised to find out that they recognize me and know what I buy. They even offer to call when something out of stock arrives. Excellent customer service

5 Adele Malan - 3 months ago

Easy, accessible parking. Well stocked and versatile pharmacy. Queues can be quite long at the dispensary for acute medicine.

1 Annette Fyfer - 9 months ago

I had the most dreadful experience with a female assistant at the dispensary this morning. After tolerating her rude, arrogant and disrespectful treatment for a few minutes, I told her I would rather go back to the waiting area and wait for a different assistant to serve me, which I then did. This was not my first unpleasant experience with her and my husband has complained about the same issues with the same assistant. She then called her manager, with whom I had good interaction in the past, but to my surprise he was just as defensive and rude and suddenly claimed that he wants to be addressed in English although he has in the past served me in Afrikaans. Because of this horrendous treatment I again asked to be served by someone else who has better experience in customer service and satisfaction. One of the professional pharmacists then indicated that she would help me and I managed to conclude my business in a friendly satisfactory manner as usual. The first female person who served me kept on giving me surreptitious vicious stares in total disgust. I will not allow that the treatment I received today at Dischem Verdi Dispensary, where we have been going since it opened, deter me from going there again. I will just avoid be served by that person again.

1 Yoland - 11 months ago

Went into store to get toothache remedy
Three staff shouting at me to go to the dental isle.Carry on chatting to each other.I went back and forth eventually
Marshall kindly helped me. What an unpleasant experience. Such unprofessional and disinterested arrogant staff behind the self med counter. No wonder your store rating is so low.

4 Floris Binneman - a year ago

Well stocked store with all you require in terms of medication, nutritional and sports supplements, baby care, elderly care, as well as mobility equipment. Large sections allocated to 'groceries', organic foods, travel accessories and even shoes. Very well stocked department for fragrances.
I pre-requested my script for in-shop collection, but had to wait a whole while as this pick-up point was being used by customers who try to bypass the queue for seeing the pharmacists.
This store adheres to Covid-19 hygiene regulations.

2 ratidzo Gunguwo - a year ago

Horrible ladies at the customer service desk. Got there and greeted them only to be ignored as they went on chatting away. Two customer service ladies plus cashier number 9. Waited a full 5 minutes trying to engage them. They turned to look at me only to turn away and continue chatting. I eventually just walked away. Worst customer service experience ever.