KAUAI Virgin Active Northgate

1 Harber Janice - 11 months ago

I received a call from the Area Manager of Kauai. Happy to say attitude of staff has changed. I visited again yesterday and ordered the princess wrap and a smoothie. Sadly, there was a worm on it when opened. appetite lost, both returned to the lady that served me. I dragged my feet on this review, waiting for a call from Kauai. I emailed , there is still no response.

1 Plakkies Fourjé - a year ago

Absolutely no service here.
You are done with your workout, looking for something to replenish your energy levels. You get to the till and there is NO ONE, you call, you wait 5 minutes and still NO ONE, you call and you wait some more.
Finally the hunger and cravings overcome you, and you leave to go look for nourishment somewhere else. Somewhere where someone actually knows what customer service means.

1 Maxine Bezuidenhout - a year ago

I will not be ordering from Kauai again. Unfortunately, I just don't feel like there is any value for money. What I paid for and what I got was completely shocking. The portion was extremely small and the money was just not worth it.

5 Vanessa Whoo - 3 years ago

I just had to order breakfast at 6:30pm lol
The food is really good..oh bless the smoothies ????

3 velele nkosi - a year ago

Nothing special it depends on whom you get, the one person is unhappy really no greetings, rushed unblended smoothie and just horrible service. It is really a pity that it is in the gym i go to, wish they could change staff

5 Thandeka Madonsela - a year ago

I love their healthy smoothies after HIIT. My favourite smoothy is Peanut butter bomb

1 Prestige Property Group - a year ago

The lady at the front desk told me to wait for Kauai to come so they can take my order, I spend over 25mins waiting, they don’t arrive so I request that she allows me access so I can order, she tells me she won’t allow in unless I fill in my ID number on the paper she gave me. Eh?!