Zachary's Restaurant

4 BlackSommelier - 10 months ago

Secluded wonderful hotel restaurant with great service and attention to detail decor. Meals are well plated and delectable...

1 Shavanya Subramoney-Thiart - 9 months ago

What an absolutely awful experience! The server was not attentive and gave us incorrect information regarding the Black Friday specials. She also kept rushing us to place our orders- we were meeting friends and weren't in a rush- and she was visibly irritated with us. Not once did she top up our wine. She also ignored/forgot several requests for ice or water. When we finally placed our orders, we had to repeat them several times because she took them down incorrectly. We then waited 90 MINUTES for our food!!! Had we not been with friends, we would have left. A few other tables did leave. There was no explanation for the delay. The food itself was fine, but in no way justified the wait. A very unsatisfactory 4 hour ordeal culminated with a bill that was almost unbelievable- because we ordered more wine to fill the time. What the charge for what they deliver is blind robbery. Give this place a skip unless you want to be ignored, hungry and overcharged!

3 Nombali Mkhonza - 10 months ago

We had booked a table for our holiday a month in advance. It was a struggle to book because they hardly (almost never) answer the phone.

Upon arrival, there was no one at the concierge table and we spent some time figuring out where to go. We were sent from pillar to post. When we eventually arrived at the booked private room, the table was underwhelming prepared.

It took 45 minutes to get something to nible on whilst waiting for our orders.

The chef really saved the day as the food was delicious and turned out to be worth the wait. We had lamb shank, lamb curry, grilled fish and salmon dishes. Everyone was happy with the meal they ordered.

Thank you chef for saving the day, I could just come back just to taste your food again. Due to bad service, we decided not to order dessert as we didn't want to be kept waiting again.

5 Siyabulela Fire Siyona - 3 years ago

It's a very nice place to come nice food

2 Dominic H-A - 8 months ago

Dreadful service and a general sense of confusion with the staff. Food was completely mediocre and the menu was probably a room service menu. We got recommended to go by the locals as it was supposed to be the best restaurant in Knysna. The pictures online made me book immediately, and I was looking forward to going. I can’t even describe my disappointment. A relic of the past. They should sell to another owner.

5 Jackie Deetlefs - 10 months ago

What a lovely place and Kids Zone was really a fantastic venue for the children. The staff were super friendly and went out of their way to make it fun for my grandchildren. Although the prices were a bit steep the milkshakes were delicious.
I highly recommend this venue for Parents who want to relax while their children have fun playing on the equipment safely.
A bonus is it's indoors so rain or shine you can enjoy the facility.

3 Jacky R - 11 months ago

It's a great place to come and have drinks while watching the sunset.

The good is a bit of a hit and miss, the first time we came for dinner it was amazing. I had the steak which was tender and cooked perfectly, plus the starter was good. Our waiter gave us exceptional service.

The second time we came was more of a miss, the food was not up the standard as before, some parts of my ribs were very hard and dry, i left a quarter to half of the meal cause i just couldn't go through. The spinach and butter nut sides were cold and we were not offered bread as per the prior visit. The waiter also was just not as proffessional as the one we had before.

All in a rather mixed place, needs some consistency