Veranda House

5 Zanele Mokatula - a week ago

Great location - forgot we were just an hour outside of the East Rand. Loved the decor in the room, the set up of the room with the garden view and good facilities. Although we did not use the swimming pool, it was clean and the area around the pool was beautifully set up. The garden is beautiful, calming - really a lovely set up. Service from the staff was great... John was amazing at ensuring we were taken care of.
There is short gravel road just before the entrance - nothing hectic but think its good to know. Uber eats and Mr. Delivery delivers to the accommodation. A farmers market nearby with a lot of restaurants and just a lovely vibe.

1 Sharon Schon - a month ago

Our anniversary celebration was to have been a momentous occasion. Veranda House seemed to tick all the boxes in terms of the location, facilities advertised and reviews. We were welcomed by Madelaine to a beautiful set up of roses, tea light candles and a tasty cordial on the table.
We were advised that the lack of electricity was due to load shedding which had started earlier and that the power would be restored within the 2.5 hour schedule.
We’d wanted to take a refreshing shower before relaxing in the garden but surprisingly there was no hot water.
(The towels in the bathroom had seen better days and were worn).

We’d paid a premium rate for the exclusivity and private pool area but what we’d found was derelict looking pond which was explained as being part of a ‘natural system’ and the unkempt pool and markings were a result ‘wear and tear’ and that due to the lack of electricity, could not be cleaned.
There were no pool towels in sight and the nearby drinks table was damaged and patched up.

The garden is riddled with massive thorns and both my husband and I had the displeasure of both being injured having stepped on them unwittingly.
The decor items have not been cleaned and polished and look tarnished. The frames behind the couch on the veranda are falling apart and the ceiling boards above the table were damaged leaving huge gaping holes.
We’d wanted to lay out some snacks and had to wash out the dusty crockery and eating utensils beforehand. There were no champagne glasses and almost all the cupboards were locked.
We were not informed that there wouldn’t be drinking waters and would have to purchase from their bar.
For the duration that we were there there was No WiFi and no TV.

Of greater concern was that we were next to an open veld, and from the veranda we could see the traffic on the main road which inadvertently meant that there was foot traffic too.
We felt very uneasy and vulnerable with the electric fence off and there was no generator as a back up solution. The staff were also able to also access the property at will and without warning.

With no solution we had no option but to leave.
Despite the assurances and repeated reminders, it took forever to eventually get a refund. We certainly did not experience the 5 star rating of a venue as advertised.

Alan the owner, acknowledged and confirmed that we were 100 percent on point and indicated that he would get his maintenance team in soonest.
His arrogance was simply astounding when called to book when we declined his offer of a discounted rate on our next stay and a 1 night weekday stay at his convenience. Clearly he had not understood our experience.

5 Precious Mokwala - 3 days ago

I loved the room and it's surrounding. The breakfast was amazing and filling. The staff was wonderful. Overall I had s pleasant experience. It's a walking distance from the prison break market.

5 Kylene Raubenheimer - 2 months ago

What an absolute beautiful place. Staff were so helpful and friendly and the service was imecable. I would highly recommend this place for all types of occasions to stay over.

2 PAUL MATT - 2 years ago

Never got my breakfast as they promised

5 Prince Nyasha Nyamutenha - 3 weeks ago

Beautiful place in Midrand
Check it out for a weekend gateway
Allan is Awesome

5 Vanessa Sibiya - a year ago

I booked here for a weekend away and this turned out to be a great weekend away.
The place is absolutely beautiful and peaceful. The staff is exceptional and the Room we were in was so beautiful and comfortable with clean sheets. I loved everything thing about it, we hardly bumped into othet guests. The staff was really helpful and friendly. The ambiance of this place is something else, this was our home away from home. I love everything from the outdoor braai area, the nature gardens, the bathroom, the book shelves, the overall architecture of the place to the Night lights. I will definitely be coming back here.