Ngiri Safaris and Scuba

5 Theresa du Preez - a month ago

A chalet right in the bushveld

The best accommodation we have ever been privileged enough to stay at in Dinokeng. Gorgeous chalet with amazing view of the bushveld, and it only gets more breathtaking when you walk in. The view from within the Chalet was magnificent with big windows everywhere so you can enjoy nature no matter where in the chalet you are.

The room were clean, extremely comfortable, gorgeous bathroom and the kitchen had everything you could need. Down to the smallest details.

The accommodation is far apart so you have total privacy.

Tatum went over and beyond to help make our stay enjoyable. I highly recommend Ngiri Safaris for anyone visiting Dinokeng.

1 Michael Griffin - 11 months ago

We booked a Tuesday to Saturday trip to the bush with Ngiri after many calls to Natasha.
With a pool in "walking distance" to keep our young children entertained and the pictures looked good on the website site so we thought we had a safe bet and a winner for sure!

Sadly after checking in we were driven to the unit that was not in walking distance to the pool - that was very green and so not inviting. The gentleman from reception opened the unit and showed us around. At this point it became a silent discussion through eyeball movements alone between my wife and I. I could see my wife was not happy. As the gentleman departed, out came the words - "we not sleeping here, I would rather drive all the way home!"

I loaded the family back in the car and drove to reception – I had to call the new appointed gentleman on the phone as he was in the main house to please come back to reception. I told him I’m very sorry but we don’t feel comfortable here and would rather go home.
He responded saying his sorry and that this was only the 2nd time this had happened to him and Natasha would be in tough regarding the money side of the booking.

I tried to call Natasha on the main bookings number during the following week as I knew she was on leave but my calls were to answered. After a couple of attempts the owner of Ngiri answered my call. I asked her about my refund due the fact that we arrived at the unit and it was not what we expected. We did not cancel our booking. We arrived, we checked in and it was not what we were “sold”. The owner was adamant that her lawyers had covered all bases for “cancellations” of bookings and that we were not going to be refunded.

For anyone to run a business like this is very disappointing. She made no attempt to rectify or resolve the matter. She is just a money grabber and not prepared to offer the service she advertises.

There are many other fantastic lodges/camps in Dinokeng, that look after their guests and try their best to make their stay as memorable as possible.

4 Louise Bauermeister - a year ago

We had a beautiful short stay Natasha was an awesome host. The cabin we stayed in was one of the cleanest stays we have had in Dinokeng Game Reserve the past 5 years, the terrain around the cabin was extremely neat and the scenery beautiful. Will definitely be going back future.

5 Elvereen Swart - 5 months ago

Friendly staff, clean and neat.
Cosy and comfortable, and a plus side, we saw a pride off lion 2 days in a row.

3 Jaco van Niekerk - 2 years ago

It's okay... Firstly, there was poor communication beforehand regarding check in times, code for the gate, etc. We need that info at least a day before or code per sms. The cabins are neat, tidy and clean, but there is no power outside, so kettle/toaster must be brought in and operated from the dresser. Really poor water preassure. At least it was always warm thanks to the friendly man that started the donkie at regular times. We were told to clean the dishes, but there was only a worn out sponge so we tried our best. The braai grill is also really dirty, so bring your own.

We came for nature and bushveld and that was fantastic. Took long peaceful walks which were great. What we really liked is the distance between cabins. You are truly on your own. Peace and quiet.

All in all... I expected better, but it was not a bad stay. Would I come again? It depends, really. If I cannot find another option, then probably.

4 Maryke Botha - 3 years ago

We really enjoyed our stay, units are private en nicely isolated which we like, Sue and her staff are very accommodating and friendly, we enjoyed our game drive with Sue, she has a lot of knowledge about nature and the animals, so we also learned a few things whilst on our game drive. We will definitely be back. Xx

1 steve crawford - 5 years ago

Went there for 2 nights on New Years Eve 2016 (30th/31st Dec). Facilities were extremely run down from Swimming pool not being cleaned and slimey to the club room not having tv connected and dirty. After check in we went to our chalets which on the outside looked good. Once inside curtain rails falling off when you walk in and land on your head, electrical cables showing beside the sink and a fridge freezer that barely kept anything cold. Also all the plug points were poorly installed and some hanging off. Shortly after we had an issue with the Gas not working. Gas tank sits very close to the outside water heating (with burning logs). That evening when in bed at nearly 10pm we had a knock on the door from one of the staff trying to sell us a game drive for 6am the next morning. Bare in mind its pitch dark in bush with unknown person knocking at the door. My mother was not pleased as she was in her own separate villa and same happened to her.
Then on to New Years Eve when the water stopped working so we were unable to flush toilets or have any running water to wash or drink and it was still not on when we left early the next morning as no point being there. Staff did bring round 2 x 2 litre bottles of water in coke bottles.
On check out we were offered a fee night for each chalet we had at anytime and a game drive each. This sounded great at the time but ever since we have tried to book they are always booked up and we get ignorant responses back from them. We had hoped that maybe the place had been fixed up and worth another try as sometimes things do go wrong.
Definitely not a place now I would recommend or ever go back to now and owners refusing any sort of refund. BEWARE. We initially gave a good review as we felt sorry for the kids running the place when the owner was away. As even the owner states I would be OK to book even if it took months which it now is and still no availability. I asked for a period of 5 months and never was there availability and was not at the last moment each time.