3 Chule Wakaba - 2 months ago
I've been to this branch 3 times, each time it took the waiters and staff at least 15 min to tend to us even though there were, at most, only 2 other seated customers. They would watch us come in, seat ourselves and wait while they either, stood, congregated or moved about by the counter.
Honestly, we felt rather undermined and unwanted. When someone finally did see to us, they almost seemed apologetic or embarrassed. It was as though they all expected someone other than themselves to serve us and the one to finally do so was embarrassed that no one caved sooner... it wasn't a very nice feeling being there.
The food was great though. I've always enjoyed Simply Asia's recipes! You have some of the best sushi!! It's sad that the service and atmosphere at this particular branch was so uncomfortable. It messed up the experience.