sportscene - Menlyn Park

5 Ismail R - 3 months ago

Saw an air jordan for my girls at the front and got served quick by the salesman in front.

Made sure I get the size quickly and was very happy that I could find the latest drop of an air Jordan and get the great service one is expected to receive.

1 Keutlwile Keoh - 8 months ago

Kindly change the working hours to 9am - 7pm. The 8am -8pm thingie is wrong and lare baizisa cause there was never a time where I came at 8 and y’all were open.

1 Sinothando Chili - a year ago

Worst customer service ever. I bought a cellphone on the 22nd of January and it kept freezing so I sent it back for repairs on 16 February (after 7 days they don't refund you and I'm okay with that). I was helped by an Emmanuel who only booked the phone on the 23rd of February, which I found out when I went to the store because he kept ignoring my calls. Till date (24 March) the phone hasn't been picked up for repairs from the store. As much as there is Covid delaying many things, it's impossible that the delay is that long only on cellphones yet they get stock delivered every week. When I ask for my phone back they say it's a process that takes days to cancel the repair request. So I bought a phone but it's not with me, I can't have it back because that is also a process, needless to say I bought the cellphone because I needed it. It would be better that I'm waiting for a cellphone that's being repaired but I'm waiting for something that is collecting dust on their shelves. *Update* The only response I received from Customer Service was an automatic email acknowledging my email, nothing else after that. So disappointed in TFG, and I have been a loyal customer for years. Ironic enough when I contacted the phone manufacturer directly they picked up the phone from my house within 48 hours for repairs.

1 Keanu Jadoo - a year ago

One of the employee's refused to sell me a pair of sneakers as I did not want to purchase some sneaker protector spray as he kept trying to persuade me to buy it. I then asked for the manager and he made it some kind of joke where he also said I need this protector spray. I do not want your spray please go spray your own shoes with it. Really ridiculous...

5 Matebogo Dorothy Seape - a year ago

Staff is super friendly. And I love the unique collection of items this store has. I am deeply in love ????. Lol my husband and I are...

5 ouma mokoena - 10 months ago

The staff there is friendly, they are welcoming and I must say the store is viby hey. When i'm in there I'll feel like home lol

1 Mathaplelo Mogoboya - 2 years ago

I wonder if the staff at menlyn know how to answer the phone, I'm not the first person and sure won't be the last to complain about phone calls not being answered. My question is, what is managment doing to resolve this problem?