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Felipe Okano -
3 years ago
So frustrating... I am very very upset about the experience I just had with Nhongo Safaris. Kruger Park is amazing, please go there, it totally worth. I only chose the wrong agency to go with. Nhongo is super well rated however they charged my friends and I quite a lot of money and fit us 3 in a small room, even they had sold us 2 bedrooms. Nobody came to clean our room for the first day. The guide we had was good, can’t complain about him - Clint his name. My main issue was with the Nhongo’s management: Verity. I tried to wire them money before the trip taking place but it didn’t go through once my bank was seeing the wire transfer as potentially a fraud, I offered to pay locally and so Verity agreed with that. Unfortunately once I got there she changed wanted me to pay in cash only (it is a National Park, I couldn’t take 400usd out of a ATM where the daily limit is way lower). She made the chaos in my life, involved me in such an embarrassing situation that I will never forget. Ahe reached out to my friends chasing them for money, she ordered our guide to stop the car in the middle of the jungle until she got the money, pretty much she forced one of my friends to pay it on my behalf without asking me for it. There were 8 people in the pickup truck and everyone was watching the car stopped because of this. I have never felt so embarrassed and frustrated in my whole life. Even I said I could wire from another bank, pay it on a card machine, I offered to go to her office in Johannesburg, I offered plenty of alternative solutions and she made this to me.
Other than that We made good friends, we took awesome pictures, so please go to Kruger Park, just don’t join Nhongo Safaris!