Raphael Penthouse Suites

4 Jan van Niekerk - 3 months ago

Overall, the suites are well equipped, spacious and nice to stay in. Staff was super friendly, but directions and assistance were quite poor.

We checked in as one shift was ending, and needless to say it was a 30min process to find the right place to park, to get someone to go down to open the gates. The check-in process and directions needs quite a bit of updating.

5 soyaphi ngobeni - 4 months ago

i have been treated so badly by the security at the entrance i don't think i will go there anymore .maybe when the security is been changed and bring other security i can go with my family otherwise i will never ever

4 Steven Patouris - 8 months ago

Raphael Suites os fantastically located in the heart of Sandton. Hovering over the Neslon Mandela square, a few steps away from endless shopping and delicious restaurants, location is unmatched. Rooms are spacious, thought maintenance issues are apparent. Some features are old and outdated, such as the TVs and showers. But still highly recommended based on location.

3 Jaco Kleynhans - 2 years ago

Very clean and friendly service. Wifi is really nice. BUT! Finding your way can be confusing between all the elevators to and from the suites. Swimming pool is a workout on its own to get to. The constant smell of bacon in the reception area is not nice at all. Personally, I expected more. Thanks.

1 Sandy Khumalo - 2 years ago

Despicable. Not once was my apartment cleaned during my entire stay. Day one the shower had disgustingly black mould in the corners. I could not sleep at all due to allergies caused by dust from the carpets. I know it's a BnB set up but cleanliness is also paramount otherwise what is the point in having "housekeeping"?

1 Justin Hewelt - 2 years ago

Shabby and hugely disappointing. The rooms in this apartment hotel are in a poor state of repair and stuck in the 1990s in terms of decor. The bedroom has a 14 inch CRT television and the living room area has an SD DStv decoder. There's not even an iron or ironing board in the rooms despite there being a washing machine. Certainly not recommended for the business traveller and likely to disappoint leisure travelers with all but the metres squared of the room. Really regret booking here.

4 Fahad Almordi - a year ago

i do like that this hotel have enterance to the nelson mandela square and mall and to the main road
i do like room space and private pool and view " i though balcony wasnt very cleaned up"
i very much appreciate the customer service as they been helpful alot .

i don't like how am i am left open to those taxy drivers