Fishaways

1 Estelle Reynolds - 4 months ago

After having had two bad experiences with Fishaways in the Boord, Stellenbosch last year, for which they refunded me after a lot of complaining (who wants to complain if you only want to go and pick up a simple meal and have it at your house?), I decided to give them a go again tonight.

The estimated time for the food to be prepared was 18:26. I arrived there at 18:40 and my food was still not ready (it was a simple order). I was treated rather rudely at the counter when I told the staff member without a name plaque that the app had said that that my food was ready.

I waited until 19:00. By then I was fuming but quiet. The lady in question handed over the food without so much as an apology. I told her that she could, at least, have apologised.

At home I discovered that my two cole slaws were not in the bag.

NEVER again. And other consumer columns will hear about this.

5 jack van blerk - a year ago

Consistency is the key to any franchise's succes. Always get good quality fish here. Staff is very efficient.

4 Hans Scheffler - 6 months ago

Convenient to get fish u0026 chips when in a hurry.
Ask for the grilled option; this takes a bit longer to prepare but is much better than fried IMHO.

1 Maud Du Preez - a month ago

Staff very onfriendly cant even greet you, and very slowly.

1 Jeromy Joubert - a year ago

Absolutely horrendous! Fish was so small. Old salad with brown leaves and zero customer service. Never ever again.

Update... I was contacted by their "headoffice" at 8pm one evening. Said to them to please call back during working hrs the next day.

They never called back.. I simply recieved a message saying "We have been trying to reach you with no response. We have therefor closed the complaint enquiry"

Done and dusted in their eyes

1 CHANTE VERONIQUE KORKIE - a year ago

After the order being more than an hour late, MANY phone calls to which no one picked up our order showed up INCOMPLETE! Absolutely disgusted by their service. I will no longer be supporting Die Boord Fishaways! All I got when I reached them was oh sorry we're closed can we refund you and sorry for the inconvenience. Absolutely DISGUSTING!

1 Corvin - a year ago

Paid almost R90 for the hake + calamari strips with a salad and my food hardly weights 200g. Absolutely horrendous service from fisherways. Never again. Feels like I'm being scammed with this amount of food