5
David Levere -
4 months ago
Absolutely superb experience under difficult circumstances. Had to cancel a trip to Sri Lanka on Thursday morning four days before scheduled departure. I called Go2Africa at about 11 am NY time, 5 pm Johannesburg. About one hour later I received a call back from Ashley Gerrand, and told her what I would like to see in Mauritius, Namibia (Etosha/Ongava Reserve) and Kruger (Sabi Sands Reserve), but that I had to have a plan by the following morning at 6 am NY time because I had to change our international flights by Friday evening or just cancel them, so needed to know that I had a viable plan to change into. She sent me a complete itinerary overnight and called at 6 am NY time, and by 8 am NY time everything was set.The only change I made from her proposal was to take her suggested option of self-driving rather than flying from Windhoek to Etosha to save about $2,500. Her plan included fabulous lodges and hotels, all transportation including five planes, airport transfers and a car rental company in Namibia that tracked our progress by GPS in case we had difficulties when out of cellphone range. Ashley and her staff were at all times available to be contacted by cellphone and her office followed up regularly on our progress. I cannot say enough positives. Incredible service under very difficult circumstances, and flawless execution.