KAUAI Virgin Active Century City

1 aslam parker - 2 months ago

Pathetic service. On multiple occasions app orders have only been started being prepared on arrival at the store, even when ordered way in advance. Long waiting for app orders also pathetic. 30 min wait on an app order when arriving for a smoothie is not cool. Perhaps staff needs to be changed or buck up

1 Calvin de Swardt - 2 months ago

I've had issues with this branch in the past. Yesterday I stood for 5 minutes being completely ignored (they weren't very busy) and then only to be told once I ordered my food that the card machines weren't working. This branch has missed out many times on my orders because of things like this. I think I've learnt my lesson now. Never again.

1 daniella nell - 2 months ago

9 times out of 10 there is an issue. I’ve tried to be patient but unfortunately the staff is always unfriendly u0026 not helpful. Either the app is offline, the coffee machine is not warm enough or the system isn’t working. This is getting super frustrating. Please fix it

1 DR. CHARLENE HEYNS-NELL - 2 months ago

Staff is very unprofessional and always unfriendly. Waiting time for a coffee takes 20 minutes.

1 Kurt de Graaf - 8 months ago

I ordered food to be delivered. The food stood for 40 minutes then was misplaced! I was told they would call me back but didn't bother and kept my money - why steal? Best part is that the same thing happened to me a month ago..

1 Wade Fisher - 3 months ago

Don't bother coming here unless you have cash. Their card machine is always "broken".

5 Eleni T - 2 years ago

I had a salted caramel protein shake from here today and it was so good that it left me wanting more. The staff are extremely passionate and make everything to the best of their ability. This is by far one of the best Kauai’s I have been to. I used the app to order, and although the order didn’t reflect on their side, they immediately assisted me.