Nespresso

2 Ra-eesah Kajee - a month ago

I walked in and felt very unwelcome, the man who helped us had a really “I’m better than you” attitude which was really off-putting, with sarcastic smiles and really no interest in helping us decide what to purchase. we just wanted to leave the store asap. I’ll be purchasing my sleeves from yuppie chef or anywhere else from now on. I just got my nespresso machine today and already I feel unwelcome by the brand because of this man’s attitude.

5 Phillip Botha - 4 months ago

Great Store with all your Nespresso needs. Always have the flavors I need in stock even if they are not as popular. Awesome and friendly staff with great knowledge of their products.

5 Ryan Miller - 4 months ago

This store definitely has the biggest range of coffees on display - so if you are looking for larger variety - make this your default stop for Nespresso in Cape Town.
Friendly and professional staff!

5 amina toefy - a month ago

Excellent Service ⭐⭐⭐⭐⭐
Didnt take his name,but he had this lovely curly hair and beautiful hazel eyes ????

5 Junks Bernieri - 2 weeks ago

Brilliantly laid out and very friendly and well trained staff

5 Riona Parker - 5 months ago

Awesome, friendly salesmen. Bought myself a lovely machine and starter pack, along with some delicious chocolates ???? ????

1 Simon White-Phillips - 7 months ago

Beautiful store, wonderful range of coffees, but customer service was really poor last night. I was the only customer In the store before 8pm and I was made to feel really unwelcome, as if the staff were in a hurry to get me out.

I called the call center and asked about whether this store did tastings if I was unsure whether to buy a sleeve. I was informed that all stores that did tastings would have the full range of coffee available. This is not so as the lady assisting me told me that I had missed the tastings and was very dismissive about it, as if I shouldn't waste her time.

Given that I was unable to do the tastings, I asked her advice on coffees similar to our preferred brand and started ordering. Half way through my ordering (while I was still looking and inquiring about the coffees) she rang up the total and announced it as if to say, "it's time to leave." I really hope Nespresso knows that if other customers are to experience what I have experienced, that they will be losing a lot of money. Any thoughts Nespresso?