3 XO XO - a month ago
Location is OK. Central but loud. Doesn't matter which floor you are in, you will hear street noise. Same if you are in the spa room. However the inside of the hotel was overall quiet. Room was spacious and great bathroom. Overall most of the staff I encountered were pleasant. Breakfast buffet was plentiful but the quality was ok. Ask to have the food made fresh it taste better than the food in the big trays. Some staff was attentive while others weren't. No tip is required for the breakfast buffet. Room service food was overall good. The only part I think that needs improvement is the ladies bringing the food; should be a bit friendlier. Pool is very small and dirty. Also filled with kids so you won't be doing much swimming and relaxing. Gym was a good size. The spa was horrendous. I booked 3 treatments and was laughing internally most of the time because I felt like I was having a child giving me a massage. If you have done spa treatments especially in the states you will not be impressed with their spa. Also the lounge area is next to the front desk and the staff was so loud. It's not a quite relaxing spa experience. Check out process was very weird. It took more than 1 hour for them to come to pick up my luggage. Once we go outside I see three porter guys by the front door. Not sure what was the hold up, but every time I called the front desk they would just say soon. Thank God I was going early to the airport and had spare time. Also those porter guys by the door never open the door. What's the point of having so many bell hoppers (usually is 3-5 men) just hanging around. They should be opening the door for each and every single person.
