1
Koketso Shifona -
a week ago
Today me and my friend went for lunch at spur because we love the place and the food is always great, however today the experience was bad the service from the lady who was serving us was bad. The food took long to come it was cold. After she gave us the food she never bothered to come back and check on us until a manager came and asked us if we need anything, we asked for doggy bags the manger gave us, then she finally came cleared the table then left again with even saying anything to us. We sat there waiting for her to come back until the same manager noticed that we still not being attended to the manager started shouting at her, then she came still not saying anything not apologizing nothing then we asked for the bill, she went got it and came back when she saw that we didn't give her a tip she through the card back at my friend.
So I don't if this is how the stuff treat people or maybe it depends who you are or the amount you spend at spur because she was serving another customer with kids and she was very attentive to her.
Or she undermined us because we were wearing uniform like her so she thought we are not worthy to be served properly.