1 Cupboard Trendz - 11 months ago
I made an online enquiry and was contacted by a sales rep, she made an appointment for me to see a female personal trainer. On the date and time specified I arrived only to be informed that the sales person was off that day and the personal trainer who I was to see was not answering her phone.
No one bothered to even inform me or a courtesy call since then and the person at the front desk did not even ask for my contact details so she can pass it onto the sales rep or personal trainer.
I was very keen on getting a membership with a personal trainer and this was the quality of service they offer at the Body Guru.
It's as if they are sabotaging potential clientele. Though on arrival I could see they needed as much income generated since they are so quite.