Chartwell Guest House

5 sethu Mtshali - a week ago

Great atmosphere, great service and friendly professional staff. It exceeded my expectations. my family loves it and my daughter did not want to leave the Pool. Will definitely be coming back again. Thank you for the wonderful and warm experience ????????

5 K S - 4 months ago

Great place to stay in Durban with nice rooms. Richard the Manager was super helpfull. We got in very late and he made sure we still got food delivered. He even opened breakfast earlier since we had an early flight to catch. That's what I call excellent service.

5 Samukelo Madlala - 2 months ago

Stayed here for a week and had a wonderful experience. I can’t wait to book the place again. Friendly staff and super clean with beautiful ocean view.

5 Renzo Beltramini - 8 months ago

Conveniently positioned and kept very clean throughout.
The breakfast was great and the staff very friendly u0026 helpful.
Most definitely I will use it again when next in Umhlanga Rocks.
Good value for money.

5 narisha reddy - 11 months ago

The place firstly is gorgeous. The staff were so friendly and accommodative, the breakfast was delicious. Everything and everyone was perfect and welcoming. Will definitely be going back there again

5 Sally Govender - a year ago

The host and staff seems like one family ❤️ excellent service, very clean and the peaceful place to rest in quite atmosphere. Enjoyed my stay, will definitely go back????????????️

1 Fatima Watts - a year ago

Extremely disappointed by the lack of compassion and professionalism of the staff / management at Chartwell Guest House. After saving for a much needed weekend away I booked and paid the full amount upfront for two rooms. Due to unforseen cirmcumstances we were unable to make the trip and I informed Chartwell Guest House as soon as I was able to. I explained that I understood the improbability of receiving a refund due to the short notice, but asked if it would be possible to hold onto the payment to be used on another weekend (would even be prepared to go on a weekend when the lodge was not too busy). To date I am still waiting for a reponse to my mails from the owner and have been totally ignored while my money has just been "taken". I would suggest that if you are booking at Chartwell Guest House you do NOT pay the full amount upfront. Life is filled with unforseen circumstances, and this has been very clear over the past two years with COVID. There is absolutely no sense of compassion from Chartwell Guest House. You have lost a couple of clients and any future clients I may have referred to your lodge.