1 Tatum Frost - a month ago
The place was neat but the driveway was by a corner where you cannot see oncoming traffic so it was unsafe. I made it clear on my booking that I have a pet that’s coming along. I asked for a family room that mind you had bunk beds and a sofa bed due to me coming with more guests. Nowhere did it specify that my pet needs to be paid for and you pay per guest. We received a very rude awakening half an hour before checkout that someone informed the receptionist that there were more than 2 guests and a pet and needed to be paid for. I disputed this with a lady named Joe who was very rude and cut the call in my ear. It never was about the money but more of the service and the manner in which it was done. The owner then came to sort it out, at first he and I had an understanding because he knew very well that the booking websites leave out details. However he then proceeded to comment racial slurs. “You people need to learn to be honest, that’s what’s wrong with the country”. His family members then proceeded to also join in and scream from their balcony “and they also brought a dog! I know they did!”. He then only apologised after we had said we’re going to leave a bad review. We paid the amount due and left, never will we go there again.