Game Vincent East London

1 Gwendoline Swanepoel - 4 months ago

I am totally disgusted. Been a Game supporter since they opened here in East London. You only get 1 star because of the friendly Staff friendliness.... Staff have instructions from management to offer 10% discount on your item if you are willing to get vacinated. Shame on management to cause a feeling of discrimination. My whole family has supported Game. You can give 10% for a willing participant but not to a loyal customer.

1 Josh - 5 months ago

I use to love coming to this place growing up. Unfortunately I can't say the same these days. They use to have a variety of stock, nowadays stock is limited and in short supply. Staff use to be friendly and knowledgeable about the items now they have no clue what is what and are just obnoxious. It's taken me 40minutes and several calls just to get to 1 of their staff members for an issue that's still unresolved. Previously I had to wait 3 months for an item that was suppose to only take 7 days. Honestly I wouldn't even say it's the same store anymore. You guys are but a shell of what you once were. If only my town had a Makro then I wouldn't be forced to continue supporting this place.

1 Yolisa Haya - 2 months ago

GAME STORE VINCENT PARK-DISHONEST u0026 DISGUSTING SERVICE FROM MANAGEMENT
Went to Game Vincent Park in East London to go purchase a Samsung A13 phone that was on special. I called in to find out if they had the phone that was on special and Sanele said they had plenty in stock. Upon my arrival at 13:10, she, asked me if I was the lady that had called for the phone, and I said yes. she than said that they had a problem as the phones were scanning at full price and I had to 2 options to buy it at the full price or wait for their manager who was on lunch and will be back at 14h:00...so I asked if there isn't another manager who could authorize this, she mentioned that Paul will not be able to and naturally I opted to wait...The manager Sharad( something like that) got back at 14:30, after numerous calls from, Sanele. He was so rude. Did not apologize for being late and totally disregarded me. He than said that the special has ended and the phones are scanning full price... I showed him the add in the paper and online. I than told him that my friend who works at Beacon Bay Retail Park, got the phone on special today...he than said I should go to Game Beacon Bay...I explained that I work here in Vincent and it will be way out of my reach, as I am based here in Vincent , especially when Vincent has stock of the item.
I have bought most of my major items from Game and never have I been treated so badly and discriminated against.
I had to pay full price for a product that is on special, when the special was active. I felt robbed and lied to...False advertising is ...Never have I experienced such poor management in my life.

4 Mbasa Liso Noholoza - 3 months ago

I went there to return the laptop i bought because it had a problem. They were very helpful in solving my issue but the only thing i didn't like is how long I'll have to wait for them to fix it(3-4 weeks)

1 Deovane Jasson - a month ago

Unfortunately I was send back and forth for the repairs on my TV. The staff are even on their phones while I was looking for help. They busy on TikTok.

1 Andisiwe Andy Gqola - 5 months ago

Bought my Android Smart TV in Aug 2021, sent it for repairs on the 9th March 2022. I have called the store more then 5 times after 21 days to check for feedback and im always told it is still out on repairs. I dont know what am i suppose to watch on do as there is no feedback given on my side.

5 Jano de Beer - a year ago

Great store with friendly staff and enough stock. Always a good experience to visit here.