Ocean Basket East London

2 Moeks B - 5 days ago

Food was cold, prawns looked like shrimps , halumi was cooked in oil that tasted ranced and the service was tardi and she got the order wrong.

3 Leigh Booyse - 3 years ago

Staff are friendly. I ordered a prawns and calamari and chips, my partner a platter for one and my son a calamari and chips. No complaints with their meals. Mine in the other hand .... My chips tasted funny, they brought a fresh batch, which also tasted funny ... Maybe burnt oil or something.. They did try fix this by offering a salad or rice, but by then I just wanted to eat and go.... Other wise, I would have given more stars, but it won't stop me from eating there again.

1 Cherie Klaassen - 5 months ago

What a sad state of affairs, the food was terrible the prawns were over cooked and like rubber, the fish was over cooked and dry, the sauce on the prawns had a funny synthetic taste to it and everything was cold when it arrived at the table. There were only three other tables with people, so the restaurant was not too busy to cope. We won't be returning again.
The waitress was friendly.

5 Malikah Effendi-Meyer - 3 years ago

Really good experience. Busy day and travelling so slipped my mind that today was Valentine's day... cringed when I saw the flowers on the tables cause then I remembered the day...

I thought it would be awkward going there alone but the staff were amazing so felt really at ease and comfortable. Soso, my waiter did a great job of making sure I was taken care of even with all the hustle snd bustle of love struck couples all around.

Oh... and the food was great too. THANKS GUYS! KEEP IT UP.

Will definitely be back when I'm in EL again.

5 Ightishaan Groenewald - 3 years ago

Very good service, I didn't have ti wait long for my meal. Vitality platter is must try if you want something healthy.

3 Stephen Sanyanga - 9 months ago

Very good food and very good service from the waiter but upon arrival the other waiter wanted to sit us on a dirty table that still had dirty plates and empty cans on it while there were multiple unoccupied tables and after a 2 minute argument he finally offered us another table. All this happened while the hostess was also trying to convince him to let us take another table. I guess he was jus having a moment ????????????!

1 Nadine Jordaan - 7 months ago

Not good at all, got there at 11:00 as they only open at this time and have found, to my disappointment, how dirty the floors and tables were.

Worst of all was the “bread rolls” - these looked (and tasted) like 2 week old pieces of dough that was slapped with flour after being stepped on and kicked around the floor.

The waiter (bless his soul) was very embarrassed when he had to inform us that they are short staffed and as a result we had to unfortunately wait a little longer for our food. After about another 15 minutes the waiter returned to inform us that we would have to wait another 3-5min (which was already 10 minutes ago as I am sitting here writing this review)

We were still waiting for our food (starters) at 11:54 when the waiter came again to apologize so we decided to pay for our drinks and go somewhere else.
The manager then came around to apologize and asked us to wait an extra 2 minutes. I wasn’t prepared to take the chance as these 2 minutes could be another 20 minutes.

The table across from us were also not very happy about the quality of the food as they had undercooked fish with no caper sauce.

This is very embarrassing for the franchise and disappointing for paying customers.