Mochachos Norwood

1 Hill Hill - 8 months ago

ORDER #8E91D
Yesterday i ordered my regular burger with chips and coke and what i got yesterday was very disatifying , i got wedges that where over darkend fried wedges , for a lunch meal this was disgusting , who ever over seas the orders that come from the kitchen is clealy not doing what they where suppose to .

I will never let anyone eat over fried dry wedges , i do not see why i was exspected to eat this...

It does not matter where and who orders food , food like this should not be sold .

Clearly the store has a big fat do not care policy becouse it got sent out .

I will never order from this store AGAIN .

1 Darrell Dix - 3 days ago

Service is terrible this is not a restaurant it's disgusting how you are spoken to hear the owner must catch a wake up and put the proper people here. Top class rudeness from the lady behind the counter. I hope the food is good but I don't have high hopes. ????????????

3 Nabeela Saber - a week ago

Food is very average, not great. Tomato in my burger wasn’t fresh and chips not spiced well.

4 Keuse - 3 months ago

I enjoyed eating there, their food was fresh and no delays.They were also playing lovely music????

4 Muhammad Akhalwaya - 2 months ago

Food was pretty good.However they had no chips and tried selling me potatoe wedges.

1 Nilly C - a year ago

The owner is either completely unaware how fast his store has gone downhill or doesn't care. You really notice which restaurants are winning vs losing during Covid.

Either way it's disappointing.

- So many staff, hardly any customers but even less care from the staff. We counted 6. Three at the front on their cell phones. We were served by a pregnant woman who seemed to have to go to the kitchen to make part of our order!

- Waited over 10 mins longer than expected. It took 35 minutes for our food to arrive and only because my husband kept asking. There was only one policeman and another guy who came in to order.

- The chicken was overspiced, dark veined, brown meat inside all indicative of a poor quality and recooked chicken.

- Chips were hard, fried many times I assume from the colour and the tasteless dry texture. Awful. How can you get chips wrong?

- Nobody seemed interested in ensuring the two guys that entered the store had sanitised. No regard for Covid.

We will not return.

1 Lamiah Wadee - 9 months ago

Highly not recommend.
• terrible u0026 slow service
• owner shows no interest
• very layed back staff , chilling outside always on their cell phones
• 45 minutes - 1 hour on a quiet week day afternoon waiting period for any meal
• unfriendly , loud staff having their own conversations u0026 barely any covid protocols in place
Recently went in store to order milkshakes u0026 burritos firstly the milkshakes were only filled half way because they ran out of ice cream after the staff in the back realized we were sitting there they discussed about it and let it stand , went to get milk and told us to wait an extra 5 minutes after already waiting 45+ minutes. If we weren't there they wouldn't have cared , the burritos were blend u0026 cold. Contacted the owner in regards to a previous similar matter u0026 he didn't bother to show any interest. Will never visit again.