McDonald's Blue Hills Drive-Thru

1 Major Mabuza - a month ago

I went here around 18:50 on Friday the 16th of September 2022. By 19:05, I had already processed my seat-in order on the self-service machine. My order got ridiculously delayed. After making several follow-ups, they brought a wrong order around 19:50 and had to wait 10 more minutes for the order to be rectified.

My observation is that they prioritize the Drive-Thru and the "Uber-Eats" aka delivery guys (they were packed at the order collection point inside the restaurant, it was about 10 of them gathered together).

Way forward:
1. If you do not want to cater for seat-in customers during peak hours, please say so rather than making them wait for almost an hour for a simple order.
2. Every order needs to be prioritized, regardless of the type whatsoever.
3. The delivery guys aka "Uber-Eats" should have an external/outside collection point. More like their own special window where they collect their orders.

5 Mdu Maseko - a week ago

Placed a telephonic order for my 80 grade 7 learners on friday the 30th forty five minutes before arrival and when we arrived they were ready waiting for us, their service was immaculate .its a pity that upon return we had to go to Benoni Mc Donald. This branch has never failed us for the past 4 years

4 Kobus Labuschagne - 3 years ago

Always a great option for those quick bites or picking up meals to feed the office

1 Marne de Klerk - 3 weeks ago

They were not prepared to serve fast food in morning and getting up early to avoid traffic was in vain. They were soooooo slow

1 Louise Coertz - 3 months ago

Firstly, drive thru isnt open at 7, ever... go in and ordered a sausage mcmuffin meal with NO egg, got a mcmuffin with egg and cheese and no meat... so I pay for food I dont get! Ridiculous

1 Livhuwani Mudau - a month ago

I bought food on Uber eats here and my fries were not included. The Uber driver took the food and said he would come back and marked the food as delivered on Uber eats. I tried calling the restaurant and the phone was not picked up

1 Makoša Phukubje - 3 months ago

I bought cappuccino and a muffin in the morning today, the hardest muffin I have ever seen. It was stale, sadly I only realized when I already in Rosebank! Threw it away