5
Jani Jacobs -
8 months ago
What was thought to be one of my worst days turned out one of my best!!!
I had burnt my hear to the point of no return with bleach this morning, trying to diy it again. I totally fried half of my hair and had little place to turn to. After attempting a few salons, the phones either just rang, voicemail or no didn't exist anymore. I randomly chose this salon by chance, phoned them and explained my humiliating chain of events.
The very calm and collected lady who answered the telephone suggested I come in so that they could see the extent of the damage. Called me back 5min later to tell me to be there at 1h15pm.
Once I arrived I was greeted with no judgement or weird looks. I was ushered to a seat and offered a cappuccino. After seeing the hair from hell, a few suggestions and discussions followed. With urgency in mind they quickly found me a time slot to try and assist me.
Everyone was kind, warm and welcoming the entire time I invaded their day. A few cups of coffee later, some very well needed TLC and the best head massage i walked out of there proud and ready to take on the world by force.
To the whole team that assisted, the prewash, the multiple colour layers, the incredible hair mask and everything in between I was treated with the utmost respect and acceptance.
These 2 hairdressers became my superheros today, not only exceeding my expectations at their job but made me feel special and sincerely "loved", from complimenting my skin tone to the little or no maintenance policy I have to the T.
Big ups to you all. And thank you sooo much.
God bless ????