1 Cassim dasoo - a month ago
The receptionist is rude. Seems like they don’t want the business. We checked in at around 5.30am because we worked through the night, we understood that we had to check out the same morning even though we only checked in the same day. we asked for a late check out, 11am instead of 10am to which the guy agreed. Upon checking out the lady insured that we pay R150 extra per room because we checked out at 11am even though the other guy said we could. Most horrible staff ever. On Monday night I was supposed to book a night for my wife and daughter, the lady receptionist was absolutely rude. We opted to walk out and drive to Hatfield instead where my wife had a comfortable stay at Anew hotel Hatfield and their normal check out time is 11am. It was stupid of me to go back, only chose it so we could get a few hours of sleep as it is close to where we are working. Anyway, please don’t go stay here unless you want terrible service.