5 Claudette Duncker - 8 months ago
Love love love love it!!!!!!! Sushi with a difference (Godfather platter) !!! Tapas amazing! Good service ???? Will definitely make a turn here again.
5 Claudette Duncker - 8 months ago
Love love love love it!!!!!!! Sushi with a difference (Godfather platter) !!! Tapas amazing! Good service ???? Will definitely make a turn here again.
4 Roland Merkle - 5 months ago
I felt adventurous and tried their breakfast for the first time. I had the haloumi breakfast. It was better than I expected but nothing to be exuberant about.
4 Avril Culverwell - a year ago
Sweet little restaurant.
I had grilled Kingklip my hubby the T bone.
Both well prepared, presented and tasty.
Bill was very reasonable too
1 Valencia Kisten - a year ago
Hi Paul, I took the time to go through your reviews, after driving back in traffic from Pretoria to Jhb today. I made a trip especially to meet my sister at your restaurant to have our favorite meal. We have eaten at your restaurant on numerous occasions and taken our extended family or stopped to get take out on our way back home, so basically we know the meal we have ordered for as long as we can remember being the seafood pasta we love!!!! Hence we come all the way to Pretoria! So here is the interesting part Paul, today we ordered this meal all excited for the arrival of our meal. It is my first trip out after Covid lockdown issues etc, we was so excited to meet and just enjoy our favorite meal! We took literally 2 bites! And realized there was something wrong, it was different in color, tasted sour and was flavorless! And the prawns was not even touched, it was boiled or steamed!!! We called our waitress who also acknowledged this and said she noticed a change and the lumpy creamy sauce...she then went over to the manager sitting a few tables away from us and made him aware. We continued socializing only to realize that he sat there staring at us for quite a while ( checking us out summing us up, we clearly later found out! before even coming over "we was those people ") finally he came over asked us what was wrong ,we explained, he said let me call the owner, goes away comes back and says sorry others have eaten this and had no issue you will need to pay 50% of the meal!!!!!! We then end up calling you, interestingly enough you was even more blunt, rude and insulting! Which we gathered from the call made to you by the manager you both already decided " we was those people "
We made it so clear to you our extended family also comes to your restaurant, I came all the way to eat the seafood pasta and spend time with my sister! You said pay the 50% ! We asked to change the meal to something else on the menu, we was not even saying we won't pay!!!! After the call to you we asked the manager if he thinks it is wise about this approach and was this correct? his response was evident that the lovely comments below explaining the love for people and restaurant is what I call a load of nonsense!
Your manager told us the reason for this decision is that people who drive there even in Jaguars eat a whole meal and walk away with no payment! We was stereotyped to our faces!!!! What a load of nonsense you passionate about people and restaurant service etc ? you guys lost not just 2 customers but family who spends more at your restaurant than 2 meals, which was the main issue for you today!
Absolutely revolting behavior! Your manager is incompetent running around calling you to resolve this, and all we said please can we change the meal.
You do not even trust your staff to handle customer service! Here's a pic below of the original meal and the meal we had today. PS: please don't boil prawns when serving, please sautee them, make some sort of effort so you can keep up your act and pretense!
With regards to us being "those type of people " both my sister and I are business owners. For being "those type of people".....we definitely exposed your false sense of.....I love my customers, Just don't be Indian!
5 Martin Van Wyk - 8 months ago
Very nice place, friendly service and great food.
5 Androescha Allner - a year ago
Wow! As we are in Lockdown Level 4, me and my husband have decided to order food once a week from a restaurant that now delivers food, due to the restrictions placed on the restaurants.
First time that we ever order anything from Toula's and we were pleasantly surprised. Way to much food for two people and it was delicious.
4 pearl mncube - 9 months ago
Great restaurant. Food was tasty and the stuff is very friendly.
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