McDonald's Head Office

1 Dj Sanza - 3 months ago

Durban at 2am where its peak time for 24hrs McDonald's but both 24hrs McDonalds drive through are closed. Whats the point of opening and paying your workers money for night shift if they won't give you the profits you deserve because they relaxing when its peak time. Useless workers. So many cars are turning back

1 nishal pranlall - 3 months ago

Visited ballito mcd. Food ok. Coffee has 1 shot milk and taste like diluted dirty water. Complained to nolwazi manager who said they instructed to do this. No apology. This is depressing..to write off mcd now. We generally eat at mcd 2-3 times per week. Good bye.

5 Thabi - 2 months ago

Honestly love McDonald's. Great service at all times at McDonald's Pretoria North and McDonald's Wingtip.

They never disappoint and the food is always on point. To learn that I am a very picky person and hardly impressed, I don't have any critics with these 2 restaurants

Thank you McDonald's for these 2 amazing McDonald's

1 Gizelle Jonker - 4 weeks ago

Ordered a fold over with extra mayo or sauce and a hazelnut mocha at the drive through, but received a fold over with no garnish and no extra mayo. Called the branch and spoke to the manager who said I should speak to the person who made it or took the order. They then said we asked for only mayo and no garnish which was A LIE!!!!! When I called BS said I shouldn’t swear at them and gave us the fault.!!! Unacceptable!!!!

My husband specifically asked for extra mayo and the gave no extra mayo and took away all the garnish which we did not instruct them to do.

1 david mokoelwa - 2 months ago

Your service is poor. Tried redeeming using my app, I was told they don't redeem only because it's month end but the funny thing is they redeem only once and they told me they were just doing me a favour the lady said she'll get in trouble if the manager sees her. You don't care about your customer I laid a complaint before where I was told I can't redeem but only buy the thing I wanted at normal price, why do you make us download your app if it won't be convenient for us. And I've lost 2500 point before where I tried redeeming and I was told they won't give me an ice cream because it's not for redeem, till today am still waiting for my points

1 Mogamad Ridwaan - 2 months ago

You need to change your policy in regards to the ordering on the computer screens gimmicks.

It is cumbersome, impersonal, time consuming and frustrating. I'm not a technophobe, I'm just always in a hurry and those machines take too much time.

Its the equivalent of phoning into a call center and trying to speak to a human, where all you get is for this, press this...

Other restaurants are much easier and I think you are going to alienate a large part of your customer base by insisting on using those machines.

At least give your customers a choice, if they want to deal with a human, then let them have a choice.

1 Tonia Sauli - Rathaba - 2 weeks ago

Mc Donald's Monavoni at 06:23, As i walked in i saw that everyone is busy, others were cleaning and there was a lady who was holding slips and a POS machine who did not even greet or look my way, she just told me that they were not open yet, as i walked out another customer (white man) came in. I sat in the car for a while to check if Customer was to be assisted. 5 mins later when i went back in and could not believe it, the same person that told me they were closed was assisting a Customer. . Long story short, Nurse/Nese (i was told she is a Manager) does not treat customers fairly, she is rude and did not even bother to explain that she was only serving coffee. Outside there is a sign that they are open 24 hours, Gaddaffi and Ngwako explained and tried to assist but she insisted that she is not serving anything BUT coffee.