Nando's Rivonia Drive Thru

2 Patrick L - 6 months ago

Friday 25th March 2022: order made online at 6pm with expected collection time at 6:15pm. Order was 2 chicken leg pieces extra sauce with 2 chips and 2 rolls…I came at 6:20pm to collect the order which was not ready… I had to wait 40 min for the order to be ready… I even had to show my order on their screen…first and last time, I order at this Nandos…really bad experience…
The positive is that the food was good except that we got a garlic roll instead of plain roll…

1 LoL Lilo - 10 months ago

Ordered this from Nando’s Rivonia. There’s a standardisation issue at this franchise because sometimes you get something decent and other times you get this. The chicken was not fresh, it was burnt and had absolutely no sauce, I was plain disgusted I ended up throwing the who thing in the bin because of how Smokey it tasted. I’m not even disappointed because it’s an ongoing issue with Rivonia. I’m actually going to order from Rivonia and from Sandton City and tweet the difference in Quality

1 Sumintra Pillay - a week ago

Hi,
My experience yet again via delivery was nothing different. Aside from my delivery being exceptionally quick my meal was of very poor quality and exceptionally dry . What make this even worse is that I had load shedding and extremely hungry . If Nando’s requires extra funds to add on the sauces which is given with the meal I strongly suggest they ought to implement it has we paying for our meals . This is really sad and I see they store manager isn’t doing anything to fix this issue !

2 Lata Mudaly - a month ago

We were told that there was no leg portions available, reason being they were selling the breast portions that were left over from a full chicken. We should be able to order what we want to eat!!

1 chanel bridgall - a month ago

Absolute poor service.
Online order took almost 2 hours for delivery, only to have cold food arrive. Natashia at the store was of no help and left me on hold whilst assisting other customers. The driver also had no phone so delivery could not be tracked. Customer service was extremely unhelpful and unprofessional and passed blame onto one another.

2 NOMPUMELELO HADEBE - a week ago

Ordered a sharing salad with feta and bar one shake. My salad came with only the dressing. No salt,pepper, utensils had to eat my salad with my hands ???? ????

5 megan marimuthu - a year ago

I had the pleasure of dealing with Sadina at Rivonia. I had ordered Fiesta fries and I had an issue with the food quality upon delivery. I called Nando's and Sadina called me back promptly. She was lovely and polite, offering to replace the item. She went above beyond by preparing the item for me herself. It was delicious! She sets an example of what excellent customer service is! I will be back.