Franchise Guest House

1 Regina Matlou - 4 months ago

This place is dirty. Went to check it out before we finalized the booking. Dirty and no security whatsoever. The management is not honest. Does not deserve a star. Not only was it dirty, but these people are the same management of franchise premier. Don't deserve to be be on bookings.com. You book with premier and they will immediately tell u they have alternative place. Meanwhile they will be telling you about this dirty place and even tell u they will offer u a discount. Lucky for me I checked the place out because I could see that there's just something fishy. Your place is dirty with no security period.

1 Senthuran Pillay - 4 months ago

They are not service orientated at all. Stayed there for three days, I requested clean towels and was told that it was locked away. They shower wasn't hot, I was told to use the communal shower instead of changing my room. There weren't enough blankets to keep warm. Light outside my room was so bright that I had difficulty sleeping. Very uncomfortable stay. The communal bathroom also had someone's panties hanging in the shower. Yet they complain about me shaving.

3 Karabo Pheko - 5 months ago

There's ants in and outside your room so be careful not to eat inside your room, leaving food crumbs on the floor. It's not very hygienic because blankets and pillows look and feel old. There's no privacy also. You basically get what you pay for.

1 Stanton Lloyd - 5 months ago

minus 50 for the disrespect of receptionist- no key ,no wi-fi, change of staying times, water right thru the room of fridge leaking . won't refer this place to nobody ,worst service ever

1 Ntebo Nebby Lekhuleni - a year ago

If i could rate 0 stars, i wouldn't hesitate.
We booked during the day, confirmed our booking. At 11pm when we arrived in town and called to announce our expected time of arrival. We were told that its fully booked and there is no place for us. The lady on the phone was also very rude and did not bother referring us elsewhere or making any form of attempts to rectify what they have done.

1 Evanki Mngomezulu - 10 months ago

Where do I even start? From the call being answered by someone saying "huh "? Or the dusty basins? Or the noise in the passages? Or the faded towel? Or that we booked twin beds only to find just double bed? But the receptionist was friendly and helpful. 1/10

1 vusi ndimane - 4 months ago

Worse experience ever, cold water and that place should not be a guest house just room for service providers