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Rhodah Khan -
8 months ago
Bosky Dell : Give it a miss
My daughter booked 2 cottages at Bosky Dell in Dec-Jan
The gas shower in our cottage was awful, the water was either too hot or too cold.
The furniture in both cottages were outdated and uncomfortable.
A towel served as a curtain in the second bedroom of my daughter’s cottage- totally unacceptable.
The views are beautiful but the website mentions a gate that gives one access to the penguin board walk . However, on our arrival we were told that the gate was for the exclusive use of the guests staying in the main house.
On checkout , Launa presented my daughter with an inaccurate exorbitant bill. She refused to pay the bill and Launa threatened to call the police. What? Yes. I was in shock.
On closer scrutiny of the invoice we realised that she tried to charge us extra for the toddler who was 2 years and 13 days old . My daughter refused to pay and Launa had to relinquish.
This manager needs diversity training as she made stereotypical assumptions about us.
We are professional people, nevertheless everyone deserves to be treated with dignity regardless of their station in life. We did not flout any rule, but this manager surely did. She was rude and abusive to us and our guests . She called the armed response and the police while we were just chilling on the patio. Both the police and armed couldn’t find any wrongdoing and left us alone, without so much as warning.
This establishment gets a thumbs down and should definitely be avoided at all cost as the message was clear : we do not need people like you .