Foschini - Kenilworth Centre

3 Yonga Jacobs - a month ago

It's spacious and clean. Very tidy and organised. Problem in the queue. Only 2 tellers are present to assist. If someone is returning at item, that queue can easily be 20 mins long with just 5 people in line.

5 The Fabulous Baker Girls - 11 months ago

It's not always that staff will go out of their way to assist customers in the way that Tania and Badru did to help me, at Foschini Kenilworth Centre. They were amazingly helpful, and kindly assisted me excellently this morning. Exceptional service such as this must be commended. Way to go TFG for ensuring this level of service to customers

5 Charmaine Van Spronsen - 11 months ago

Always friendly and excellent.. Unfortunately in the clothing, footwear section and Cosmetic dept no assistants on the floor.

The Assistants at the Till points had to leave their posts to assist me. They are very short staff. It might be a particular time of the day when its not very busy? However, I apologised to the person in the line because I needed the attention of the Assistant behind the counter RE: calling someone to assist me in the clothing dept. It's idefinitely not good for business. People have other commitments and can't always wait to be attended to.

If you need to be at other stores, banks etc... it might take more than the 90min free parking , plus the Car attendant. I ended up paying R20 then had to pay the Car guard. Everyone is blaming Covid.
Yes everything has changed since 2019.

This isn't a complaint, it's more an honest observation, maybe there is something management could change especially for December so it could become more functional during the busier months ahead.

Thank you
Sincere Regards

Have a Blessed and safe day God willing.
Charmaine Van Spronsen

1 Kayley Monroe Cook - 4 months ago

How are you meant to contact the store if the phone just rings and rings and rings?
Day two in a row of no assistance...

5 Ragheemah Hamed - a year ago

Amazing friendly staff. Store is always clean and has great essential items available. I'm always in the makeup section ☺

1 Khadija Hendricks - a year ago

There's never someone on the floor to assist. Employees always busy with their own thing and not friendly at all. BTW I'm there every week. And every week same story.

5 Poppy Fianda - a year ago

The store was not full I was comfortable while doing my shopping, good customer service and friendly staff