Steers Ballito Junction

1 Sashen Yoganathan Naidoo - 4 months ago

- they got my order wrong
- I specifically asked for no 1000 island or mayo (can't eat egg) and its usually not added to the veg burgers anyway
- they scraped it off and handed me back my burgers despite me asked upon making my order/request
- the staff is shouting and screeming in the background
- dirty,oily , finger print riddled sauce bottles can be seen from the point of purchase
- people can't hear their numbers over the noise of the staff
- Mr D and Uber eats were equally annoyed
- 20mins for a cold rubbery chips
- debonairs staff at steers, steers staff in fishaways and fish aways staff in debonairs no wonder the orders were being prepared wrong
- simply chaotic
- pathetic for a franchise store in a busy mall
- train your staff!

2 Jonathan Dench - 3 years ago

Waited 35 minutes to get cold burger and disgusting chips made with old oil. Complete ripoff and a disgrace for steers.

The only positive point is upon returning with the "food" they gave me my money back.

1 Vimlesh Govender - 7 months ago

When I placed my order the lady cook in the back by the kitchen rolled her eyes at me,didn't even hide it. Another customer pushed infront of me but the teller said she was serving me first because i was already in the middle of my order. They said it would take 20mins(that's normal for ribs)Then when I went to collect my food ,all the employees stood in a gang and gossiped about me. I think because they had masks on ,they thought I couldn't hear them. Anyways my order had been ready the entire time while I was standing there so I waited another approx.10mins before they  'considered' giving me my order.After collecting my order, the drink was missing so i went back and asked for it and they told me they didn't have it so then why didn't they say at the beginning when charging me? There's something seriously wrong with the employees ,so much eye rolling for no reason whatsoever.  You just open your mouth to talk and they are already eye rolling. If they don't want to be at work, don't be there. The encounter made my family and I lose our appetite and our meals smelt rancid. More than R250 worth of food was dumped in the bin. If people can give you vile looks like that while making the food it shows their true intentions ,I rather not let my family get sick thanks.

1 Nehal Ramjas - a year ago

Bunch of rogues ! Upon asking to ensure I get the same amount of ice cream and caramel in the photos advertised , they tell me I should pay extra for more caramel to which I agreed. I received about a teaspoon of caramel with my cup of ice cream, in which the ice cream was filled barely to the top and not above the cups height as advertised. Worst part is this all cost R26 rand. Ridiculous , never supporting this branch again.

1 Ryan Heenan - 2 years ago

Waited forever.

Cashier didn’t care nor even apologized.

On such a quiet night at the mall, you’re chasing your patrons always with poor service.

Rather go to Steers at the Shell Garage.

1 Thembiso Makatha - 2 years ago

Such a poor service rendered, just wonder why they just don’t close down. Cashier spends over 10 minutes counting coins while customers wait to be served by her.

1 Natasha Robert - a year ago

Terrible service!! It's like they are doing you favour to take your order u0026 give you your food. ????????