1 Ruben Govender - 4 months ago
Umhlanga Netcare hospital has good facilities and staff however at times of crisis or peak intakes, the service seems to lack professionalism and control. I believe that the hospital Management need to invest a little in trained staff whom remain calm, provide excellent patient/family care and support in making their visit/stay at the hospital a 5 star experience. I have witnessed nursing staff speak to patients and families rudely which is understood as being caused by being under pressure however such should never happen. Specific staff highly trained in public relations and organizing in crisis situations should be in place and not allow professional medical staff to deal with such