Vodacom Shop The Bridge Shopping Centre

1 Dean “DINO” M - 3 years ago

Disgusting. The location on this map sent me 1.5km away. Trying to explain it to the ticket guy was met with confusion as he had no idea about distance. Also a customer had to call him to ticket me. Then he works with another consultant doing a cell repair and ignores walk in customers. What is his JOB? I am ticket 165 and we have 15 people waiting and 5 service agents on point. REALLY REALLY JUST NOT GIOD SERVICE ... then see the TV signal in the shop. Really shows the professional attitide

5 Ryne Van der Merwe - 6 months ago

Best range,new updates, friendly and knowledgeable advice, accounts and sales. All in one as expected of Vodacom service points.

5 Basheera Mohamed - 9 months ago

A big Thank you to Tshidi for her awesome customer care assistance.. Vodacom needs more people like you.. Thank you for the friendly and caring assistance you provided to me.. KeepShining????????????

1 Trevor Wright - 2 years ago

It is the most disorganized customer care center I have seen so far. The customers entering the shop do not know which queue to sit in and there are people walking directly to the counter skipping the queue. The excuse is that "they were previously here". The one employee was very arrogant.
The service is poor and the reason I say that is because I had to go back to the shop three times just to have my number ported from Cell C to Vodacom. From what I know this should be a simple process?
I feel that I have made a mistake doing the porting to Vodacom.

1 Patrick Seddon - 11 months ago

This has to be the Most incompetent Vodacom Shop on the Planet!!
It's one week later and the staff And Manageress Diane still can't get my new phone and contract sorted.

4 Mervin Jordaan - 2 years ago

I went there to get some information. I received far more info than I had bargained for. The staff is very professional as well as knowledgeable . I left a very satisfied customer.

5 Vincent Chetty - 4 years ago

Good day i had a problem with my cellphone i went to the Vodacom Repair Shop Greenacres and was helped by a gentleman by the name of Shadley who assisted me very professionally that my cellphone was repaired the same day 2017-12-19 a thumbs up to Shadley and the Vodacom Shop i was definitely impressed keep up the outstanding service to your clients
Vincent Chetty