Airport Game Lodge (Pty) Ltd

5 Héloïse - 4 months ago

Very calm and cozy place just 15 minutes from the airport, particle shuttle service offered if needed. Friendly and helpful staff. We had a lovely conversation by the fire pit with the owner, and a delicious home cooked breakfast by the cook, Monica. An employee (don’t remember her name, sorry!) taught us some dance moves before we left. Didn’t have time to enjoy the pool, but the surroundings for sure are very nice. Definitely recommend.

4 Tobias Valentino - 3 months ago

Cold rooms and neither the fireplace nor the heater are really helpful during the winter months. The location is good for the once that want to go to the aiport soon. For all other acticities, it takes forever to the interesting places in Johannesburg. However, the staff is awesome and is trying the best to make your stay as awrsome as possible.

5 Natalia Sarzi Amadè - a week ago

Awesome place, very cozy and peaceful.
great and friendly staff.
Totally recommend it!

5 Simona Marinkova - 4 months ago

We had great dinner at our arrival before Kruger Safari. Friendly stuff and great atmosphere!

4 Kartika Bhaskaran - 3 years ago

Had a lovely stay here. Rooms were clean, had air con, beds were very comfortable. Tomas one of the staff members, was awesome, he went out of his way to help me make bookings for tours. The breakfast was also really nice in the morning. I was greeted in the morning by peacocks outside my room. There were other animals outside the fence also who you can choose to feed. I give this 4 out of 5 because of the location, its 45 min from city and lack of food options close to the area. You can use Mr. D app or order at reception.

5 Matt Adkins - 2 years ago

I organized a conference for 1 week here, and thanks to the staff it turned out wonderfully! The staff was very helpful throughout the week and the location was great. It is a spectacular location with animals roaming nearby that you can feed. It is really relaxing and is quite a difference being there rather than at a regular hotel where the only view would be the parking lot.

1 Josh Basson - 2 years ago

Very disappointing. Could be a very nice establishment, but treatment of guests leave a lot to be desired. Cleaning staff are friendly and try to make up for management shortcomings.

EDIT: This happened over the weekend of 19 to 20 October 2019. I only had a chance to do my review now.
1. The front office manager phoned our room an hour before the end of breakfast to ask if we were coming to dish up. My wife went as I was still sleeping, as was our daughter. When she got there and asked until what time breakfast was served, he said 10:00. Relieved, she commented that she had a lot of time left and he got extremely aggressive, even threatening her life, after saying he would “f” her up. Extremely unstable individual working in the front office.
2. We had a lot of luggage with us and asked, after that traumatising incident, someone who identified himself as the owner whether we could collect ourselves and check out a bit late. He said that we could take as long as we needed, but only needed until 15:00. At about 13:30 a lady we suspect was the housekeeping manager started hanging around our room and asking if we could perhaps hurry up.
3. When we got everything packed, my wife paid for the accommodation, doing an EFT, as we refused to pay by card at the office. Do note that immediate transfers from ABSA to other banks take about an hour to clear. Even after showing the proof of payment, we were held hostage inside the property until the payment cleared in their account.

So, please Judy, tell me how that is worth even a 1 star rating and how you have an obviously unstable person running your front office and have one “owner” telling guests they can take their time packing up, only to have another “manager” come and ask you to hurry up??

Awful experience, and now I remember why it took me so long to write this review.