Impact Meter Services

1 Ngcebo CEE JAY Mvubu - 4 months ago

Worst ever service, I really didn't know what I was getting myself into when I agreed to rent the property... I've been in customer service for over 10 years, and I've never seen such appalling level of service... SIES MAN.... YOU GUYS ARE DEALING WITH PEOPLE ON THE OTHER SIDE OF THE LINE....this is not a cellphone contract.... You are dealing with electricity... I have a 2 year old baby in the house who I can't even give milk to because you won't activate my account. I just moved into my new place and 3 days now with no power...

1 Zandile Ndlovu - 2 months ago

Worst experience and rude customer service personnel. Scammers Billing is very inconsistent and they never resolve a query.
Received my bill and it has increased by 454% in one month, i have been struggling to get a break down of my readings.
Spoke to a Chevvon who says I am being billed June consumption only now in August yet I was never even at home for the whole month but my billing went up. We need to report them to consumer commission

1 Binx koen - 2 months ago

We have been trying so most part of the day to recharge. The tech on call say he will log a call and they will back to us. Mean while both myself and husband is frontline workers and have to charge our phone in the car

1 Ray Gordon - 3 weeks ago

How is this company still in business, their service is ridiculous, poor and well non existent.
Sent an email 2 weeks ago about my bill that is incorrect, then another on 7 days ago to ask for a reply, still, no reply..
Yet, if i dont pay the incorrect bill, they will probably switch off my electricity.
They over charge and literally dont care.
Prepaid is the way to go, just not through their company.

1 Zakaria Khan - 3 weeks ago

Impact meters needs to be shutdown. The electric bill just dont make sense. These are daylight thieves. Corruption at its best. Being coluded by complex managers for more thievery.

1 Paulo Ferreira - 2 months ago

I asked how is the bill higher if i do the same thing every day 2 months ago , they tell they dnt control what happens in my house and they take pics and show me tht they are honest but now with all the load shedding we get cut 3 times a day so a total of six hours some times even more my bill comes even higher this month ???? these people are crooks how do they sleep at nite knowing wht they are doing

1 Patience Makanya - 4 months ago

That is a bad company ever I experience, their service very poor,they block is two weeks now I can't do anything,their administration is not easy and they don't help so that they will accumulate money to say you owe them,even to my enemies this kind of treatment I'm in I don't wish to any body.