2
Tintswalo Banda -
a month ago
I made a reservation with Vusi on Friday, 12th August to check in Saturday, 13th August 2022, he took my details down and said everything isn’t booked - I can just arrive and pay. On arrival on Saturday the reservation was not made, we waited at reception for a while whilst staff chatted away. Eventually got booked into room 124, which was very dusty, the towels were wet, like they were used or not dried properly. The overall experience was very poor, I would never go back ever again. We left a few hours after checking in as the room was full of dust on the sitcom until and room itself which made me very sick. To finally exit was the hotel was even a mission as no one was at the exit gate to open for us. we had to drive back to reception to ask to be let out. I give them 0/10 for overall experience????